Choosing a Kiosk – Step 2: Creating the Layout / Design Considerations

Now that the functions of the kiosk and attendant have been determined, you can begin with step #2 – creating a workable layout. Many builders offer standard, “off-the-shelf” kiosks. These standard structures give you a basic kiosk in a range of sizes. However, the chances they will meet all your needs (if you’ve done a proper evaluation) is low. More often than not, a customized configuration is required.

This is the ideal time to work with an experienced kiosk manufacturer to review your functional needs to create a floor plan with layout and elevations. The best results come from meetings where everyone, including the kiosk attendants, has input.

Key discussion points to establish the proper design and functionality include: overall physical size (internal and external), site orientation, proximity to existing buildings and traffic flow. You will also want to consider safe exit (door locations), counter height/size, chair height, fitments such as cash drawers and safes or other cashiers equipment, transaction windows, visibility concerns, solar reflectivity concerns, electrical requirements, heating, cooling, ventilation, task lighting, exterior lighting, washrooms and personal storage.

For example, if you need a toll booth that can service cars and transport trucks, you’ll need “bi-level” design. Options like cash drawers, safes, heavy-duty sliding doors, windows, cabinets, and counters mean your staff can work productively and securely.

There are really no stock answers, but a flexible, experienced kiosk manufacturer can customize their product to suit the installation. Ask your builder what they recommend, including which features are included, popular choices, or custom options.

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